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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
Report -
A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
News -
Do you have minor health concerns? Start with contacting your local pharmacist. -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
Report -
A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
Report -
Our Patient Experience Report covers pharmacy services in six London boroughs for the period October - December 2020. The London Borough of Bromley gathered data from 74 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks.
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Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
Report -
A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
Report -
A patient experience report with 576 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September 2020. We found that 466 (81% ) local residents reviewed positively with star rating 4-5, neutral 26 (5%) and 84 (14%) negative. -
Report -
A patient experience report with 300 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April-June 2020. We found that 233 (78%) local residents reviewed positively with star rating 4-5, 5 (2%) neutral and 62 (20%) negative. -
Report -
A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision. -
Report -
This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback. -
News -
Bromley Council is working in partnership with Healthy Dialogues in writing a pharmaceutical needs assessment (PNA) which looks at the health needs of the people who live in your area. Part of this PNA will consider finding more out about your experiences and views around your local pharmacy, and how you may be currently using them. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
Community pharmacists across southeast London have arranged a series of online events throughout August to discuss with local people how to self-care and how to improve wellness as well as explain their role in helping people look after their own health. -
News -
Community pharmacists across southeast London have arranged a series of online and face-to-face events throughout August to discuss with local people how to self-care and how to improve wellness as well as explain their role in helping people look after their own health. -
News -
The NHS in south east London is very busy due to rising coronavirus infection rates, but they are still helping you get urgent care when you need it. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
News -
Bank Holidays can affect the opening hours of local pharmacies. The following guide provides the opening hours for pharmacies in London which have been asked to open on Friday 7th April, Sunday 9th April and Monday 10th April 2023.
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Report -
A patient experience report with 645 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October- December. -
News -
Nurses who are members of the Royal College of Nursing (RCN) will be striking from 8pm on 30 April to 8pm on 2 May at Guys and St Thomas’s (GSTT), and Kings. Unite members (pharmacists, nurses, security and switchboard) will also be on strike on 2 May at GSTT (times tbc). -
News -
During the Junior Doctors’ Strike, hospitals across south east London are likely to be much busier than usual.
Please help us to help you. -
Report -
A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
Report -
A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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Report -
A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
News -
The Healthwatch Bromley (HWB) Committee is an advisory body, supporting the staff and volunteers in Your Voice in Health and Social Care (YVHSC) to deliver local Healthwatch activities in Bromley, using their professional and personal experience and local knowledge. -
News -
Healthwatch Bromley’s Patient Experience Report, for October – December 2021, is now available on our website. -
News -
Are you someone with lived experience of adult safeguarding processes who wants to make a difference? -
News -
Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people. -
News -
King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place. -
News -
Have you recently used health services at Bromley Urgent Treatment Centres? -
News -
Local Healthwatch have been nominated for a prestigious national award for creating a new job role, ensuring patient feedback is shared with our Integrated Care System while allowing each Healthwatch to continue working on local priorities. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,442 resident's experiences of health and social care services in the Borough of Bromley and we produced 12 reports about the improvements people would like to see to health and social care services. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
News -
This year Bromley Safeguarding Adults Board (BSAB) has teamed up with the South East London Safeguarding Boards to offer you a wider range of learning sessions during National Safeguarding Awareness week.
BSAB Safeguarding Awareness Week is being held from 15 to 19 November 2021. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
Children's vaccines, why they matter and your questions answered! -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
NHS is asking patients, NHS staff, partner organisations and interested members of the public to give views on proposals set out in the document: -
News -
Do you think it’s important that local people are involved in services? -
News -
We are recruiting for a new full-time Patient Experience Officer to support the Boroughs of Bromley and Lewisham. Application deadline: Thursday 27th April, 5pm