Patient Experience Report 2020 Quarter 3

Report - 1 April 2021

A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative.

Downloads

If you need this document in a different format, please email info@healthwatchbromley.co.uk or call 020 388 60752.

File download
Patient Experience Report 2020 Quarter 3
Download (PDF 833 KB)

You might also be interested in

A woman standing in front of an ambulance

Patient Experience Report 2022/2023 Quarter 2

A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2.
Find out more
Woman and man sat having a conversation

Patient Experience Report 2022/2023 Quarter 1

A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2.
Find out more