Annual Report: 2019-2020
Our annual report includes how we have engaged and supported people over the year.
Key Findings:
How we’ve made a difference throughout the year:
- 2,268 comments on health and social care services shared with us
- We had 28 volunteers and 2 internship placements helping to carry out our work this year. In total, they gave up a total of 1113 hours or 159 days!
- 74 people accessed Healthwatch advice and information through contacting the office.
- We visited 100 services, across health and social care including community and voluntary sector groups and events to understand people’s experiences of care.
- 7 Enter & View visits were made to Care Homes and non residential setting across Bromley. 33 recommendations were made for improvements.
- We posted and published 8 reports including Quarterly Patient Experience reports and Enter and View Reports.
Downloads
If you need this document in a different format, please email info@healthwatchbromley.co.uk or call 020 388 60752.
File download
Annual Report: 2019-2020
