Annual Report: 2013-2014

Report - 1 April 2014

Our annual report includes how we have engaged and supported people over the year.

Key Findings:

How we’ve made a difference throughout the year:

  • During 2013-2014 we provided 167 people with information about local services
  • 4,000 people reached at events, forums and community opportunities.1,453 website visitors. 1,131 leaflets distributed through the Central Library and Bromley Civic Centre. 670 people completed our postcard survey
  • At an engagement event, mental health service users told us about difficulties they were having navigating the Oxleas website. We raised this at our regular meeting with the Trust and they responded straight away to make navigation easier
  • In March 2013 Bromley Council, Healthwatch Bromley and Carers Bromley held ‘Bromley Cares’. This interactive conference discussed what good residential care looks like and had speakers from organisations that work to ensure good quality care within the Borough’s care homes
  • During December 2013, we carried out a survey amongst parents who use services in Bromley’s Children and Family Centres and received 375 responses

Downloads

If you need this document in a different format, please email info@healthwatchbromley.co.uk or call 020 388 60752.

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Annual Report: 2013-2014
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