1. Enter & View Report: Ashglade Residential Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Ashglade Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  2. Enter & View Report: Burrows House Residential Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Burrows House Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  3. Enter & View Report: Foxbridge House

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Foxbridge House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  4. Autism Awareness Week 25-29 April

    News -

    The schedule of events for Autism Awareness Week 25-29 April.

  5. Enter & View Report: Sundridge Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Sundridge Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  6. Helping Bromley Children Stay Out of Hospital

    News -

    Funding to help children in Bromley stay out of hospital and get care and treatment at home, in a familiar surrounding, has been issued.

  7. Self-care Matters

    Report -

    We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health.

  8. Patient Experience Report, October to December 2021

    News -

    Healthwatch Bromley’s Patient Experience Report, for October – December 2021, is now available on our website.

  9. NHS Easy Read Newsletter

    News -

    Download and read the NHS easy read newsletter to understand how local services plan to work with integrated care systems (ICSs) and learn about new plans to support mental health, learning disability and autism services.

  10. Join The Medequip Panel To Help Improve Services For People With Mobility Needs

    News -

    Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you.

  11. Enter & View Report: Green Parks House

    Report -

    The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe.

  12. Enter & View Report: Extra Care Units Bromley

    Report -

    We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members.

  13. Banking on a Meal…

    Report -

    We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences.

  14. Making Sense of Mental Health Report

    Report -

    We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement.

  15. Enter & View Report: Regency Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  16. Enter & View Report: Apsley Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  17. Enter & View Report: Norton Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  18. Enter & View Report: Crown Meadow Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  19. Enter & View Report: Durham House

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  20. Exploring Mental Health in the London Borough of Bromley

    Report -

    Healthwatch Bromley and Lewisham launched a research project focusing on attitudes toward mental health and service access in the London Borough of Bromley. A total of 133 responses were accumulated.

  21. One Bromley Community Champions Programme

    News -

    Would you like to promote health and wellbeing in Bromley?

  22. Self-Care Matters

    Report -

    The purpose of the Self-Care Week event was to raise awareness of the Self Care week and importance of self-care, to encourage stakeholders to take part in the campaign and to encourage self-care to their service users, to promote our achievements in supporting patients in self-care so far.

  23. Join The Medequip Service User Panel Member

    News -

    Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you.

  24. HELP US IMPROVE ASTHMA CARE IN LONDON

    News -

    Join the Help us improve asthma care in London focus group and win a gift voucher worth £12.50. On Wednesday 23rd February 5:30-6:30 pm on Zoom.

  25. Enter & View Report: Sutherland Court

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Sutherland Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  26. Covid Vaccination Family Clinics in Bromley

    News -

    Get all the family protected in one of the family clinics.

  27. Mottingham Family Fun and Vaccination Day – Thursday 17 February and Friday 18 February from 3-7.30pm

    News -

    Don’t miss out this Family Fun Health Day

  28. Pharmacy Services in the London Borough of Bromley

    Report -

    This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback.

  29. GP Access in the London Borough of Bromley

    Report -

    We embarked upon a research project specifically focusing on GP Access and the patient experience, which took place from November 2014 - March 2015. The report details information regarding booking systems in local GP practices and a snapshot of local people’s experiences and concerns. This report hopes to point out areas of success in the current system and suggest areas where improvements are needed.

  30. Enter & View Report: Bromley Park Nursing Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Bromley Park Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  31. Enter & View Report: Elmwood Nursing Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Elmwood Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  32. Enter & View Report: Burrows House Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Burrows House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  33. Become a Bromley Representative On The London Safeguarding Voices Group

    News -

    Are you someone with lived experience of adult safeguarding processes who wants to make a difference?

  34. New statutory Integrated Care System Webinar – Tuesday 1 March, 9.30 am to 11.30 am and Wednesday 9 March, 6 pm to 8 pm

    News -

    Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people.

  35. King’s Improvement Science Is Looking For Patient And Public Members

    News -

    King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place.

  36. Share your views on induction of labour with Bromley Maternity Voice Partnership

    News -

    Have you given birth in the past 2 years in Bromley? If you were induced, we’d like your views! Kings and PRUH Maternity Voices Partnership are working alongside the King’s College Hospital maternity department to review and improve the induction of labour pathway.

  37. Bromley Urgent Treatment Centres (PRUH and Beckenham Beacon Sites) – Have your say

    News -

    Have you recently used health services at Bromley Urgent Treatment Centres?

  38. King’s Maternity Services Survey

    News -

    King’s College Hospital is asking women, families and partners about what is important to them about maternity services across their sites

  39. Keep Warm Keep Well – Coping With Cold Weather and COVID-19

    News -

    It’s essential to keep ourselves warm during winter to protect our bodies from viruses and infections.

  40. Accessing GP Surgery During The COVID-19 Pandemic

    News -

    COVID-19 has changed how patients access their GP. The pandemic has supercharged the use of remote consultations in primary care. These will never replace face-to-face appointments which should be available to patients where appropriate. However, remote consultations can be a convenient way for people to access medical advice and treatment.

  41. Pharmaceutical Needs Assessment Public Survey

    News -

    Bromley Council is working in partnership with Healthy Dialogues in writing a pharmaceutical needs assessment (PNA) which looks at the health needs of the people who live in your area. Part of this PNA will consider finding more out about your experiences and views around your local pharmacy, and how you may be currently using them.

  42. PRESS RELEASE: Your Local Health And Social Care Champion Is Shortlisted For Work Showcasing Innovation And Collaboration In A Major National Awards Scheme

    News -

    Local Healthwatch have been nominated for a prestigious national award for creating a new job role, ensuring patient feedback is shared with our Integrated Care System while allowing each Healthwatch to continue working on local priorities.

  43. Enter & View Report: Foxbridge House Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Foxbridge House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  44. Enter & View Report: Sundridge Court Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Sundridge Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  45. Enter & View Report: Archers Point Residential Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  46. Enter & View Report: Jansondean Nursing Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Jansondean Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  47. Enter & View Report: Fairmount Residential Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Fairmount Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home;

  48. Enter & View Report: Maternity Departments

    Report -

    Healthwatch from Bromley, Bexley, Greenwich and Lewisham carried out Enter & View visits to assess how supported patient's felt by the staff and how comfortable they felt in their surroundings. We observed Princess Royal University Hospital, Queen Elizabeth and Lewisham Hospitals’ Maternity Departments, and Darent Valley Hospital’s Maternity Department.

  49. Health and Social Care Use Amongst Parents

    Report -

    In December 2013, we initiated a small scale research programme to engage with parents who attended Bromley’s Children and Family Centres (CFCs) and learn more about their experiences of using local health and social care services. 374 people responded to our surveys across the six CFCs.

  50. Joint Strategic Needs Assessment

    Report -

    This report is about the health of people who live in the borough of Bromley. It gives some insight into the health issues that residents in Bromley have.