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Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
Report -
A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
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A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
Report -
A patient experience report with 632 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2021. We found that of the total number of patient experiences received 411 (65%) were positive, 44 (7%) were neutral and 177 (28%) were negative. -
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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
Report -
A patient experience report with 600 reviews collected, covering the period from July-September 2019. We found that 469 (78%) were positive, neutral 43 (7%) and 88 (15%) were negative experiences of service provision. -
Report -
A patient experience report with 601 reviews collected, covering the period from April-June 2019. We found that 454 (76%) were positive, neutral 43 (7%) and 104 (17%) were negative experiences of service provision. -
Report -
Our annual report aims to highlight the impact of health and social care services within the Borough of Bromley over the period of April 2018 - March 2019. We gathered a total of 2,193 patient responses, 1,794 which are positive and 399 which are negative. -
Report -
A patient experience report with 603 reviews collected, covering the period from January-March 2019. We found that 443 (73%) were positive, neutral 81 (14%) and 79 (13%) were negative experiences of service provision. -
Report -
We collected local views on the Long Term Plan through surveys, focus groups and events between April and May 2019, to give tens of thousands of people the opportunity to help local hospitals, GP surgeries and community services hear about the changes people would like to see happen. -
Report -
A patient experience report with 602 reviews collected, covering the period from October-December 2018. We found that 484 (80%) were positive and 118 (20%) were negative experiences of service provision. -
Report -
A patient experience report with 603 reviews collected, covering the period from July-September 2018. We found that 472 (79%) were positive and 66 (11%) were negative experiences of service provision. -
Report -
A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision. -
Report -
We made three separate visits to the Discharge Lounge at Princess Royal University Hospital where we engaged with 91 patients, carers and family members. We also spoke with members of the Discharge Team and, in addition, collected further feedback from the public at our engagement hubs in the borough. -
News -
Funding to help children in Bromley stay out of hospital and get care and treatment at home, in a familiar surrounding, has been issued. -
News -
Have you recently used health services at Bromley Urgent Treatment Centres? -
News -
The Health Innovation Network (HIN, the Academic Health Science Network for South London who is hosted by Guy’s and St Thomas’ NHS Foundation Trust) are currently looking for members of the public to partake in 1:1 discussions about their experience of surgery in London during COVID-19. -
News -
King’s College Hospital is working to improve its communication with you. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
News -
Becton Dickinson has advised NHS England of a global shortage of some equipment used commonly
for taking blood tests in the NHS. -
News -
Emergency Department (ED) at Princess Royal University Hospital (PRUH) upgraded from ‘inadequate’ to ‘requires improvement’ by Care Quality Commission (CQC) -
News -
Need a blood test?
The community phlebotomy walk-in is changing. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
Report -
The Cancer Information and Support Survey was a local project run by Healthwatch Bromley. The project aimed to identify and understand trends in the support needs of people, and their loved ones, living with or beyond different types of cancer. -
News -
Complete our feedback survey sharing your experiences with the London Ambulance Service in the past 12 months. The survey opens on Thursday 1st December and closes on Wednesday 11th January at 12pm. All entrants will have the chance to win a £50 One4all voucher. -
News -
The Cancer Information and Support Services Report received a response from King's College Hospital NHS Foundation Trust and NHS South East London Integrated Care Board (Bromley). -
News -
Further industrial action by ambulance service staff around the country is set to take place on Wednesday 11 January 2023. -
Report -
Healthwatch Hounslow developed a survey with five other local Healthwatch organisations run by Your Voice in Health and Social Care (YVHSC). The survey covered 3 main elements 999, 111 and working with partners with questions very closely aligning to the issues outlined by LAS in the project brief provided to Healthwatch. -
News -
Nurses who are members of the Royal College of Nursing (RCN) will be striking from 8pm on 30 April to 8pm on 2 May at Guys and St Thomas’s (GSTT), and Kings. Unite members (pharmacists, nurses, security and switchboard) will also be on strike on 2 May at GSTT (times tbc). -
Report -
A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
News -
Junior Doctors are striking from Thursday 13-Tuesday 18 July, and then Consultants are striking on Thursday 20 -Friday 21 July. This means that hospitals will be under a lot of pressure again – especially as this is a long period of strike action.
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News -
Uniting to increase cardiac arrest survival through first aid awareness and online resources -
News -
This means that our hospitals will be under a lot of pressure again. This weekend is also a bank holiday weekend.
Please help us by sharing this message widely. -
Report -
A patient experience report with 658 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2023. -
News -
You may have been sent a text message from King’s College Hospital (KCH) NHS Foundation Trust about completing your sign up to MyChart that includes an activation link. These messages have been sent to patients receiving care with KCH. -
Report -
A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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News -
Doctors are striking from Wednesday 20th to Saturday 23rd December, and again from Wednesday 3rd to Tuesday 9th January.
There also two bank holidays coming up and this is a time of year when hospitals are always very busy.
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News -
Junior Doctors are on strike from Saturday 24 – Wednesday 28 February. This means that our hospitals will be under a lot of pressure again.