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Report -
We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Sutherland Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Bromley Park Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Elmwood Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Burrows House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Foxbridge House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Sundridge Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
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We conducted an Enter & View visit looking at the care and support provided at Jansondean Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Fairmount Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home; -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,442 resident's experiences of health and social care services in the Borough of Bromley and we produced 12 reports about the improvements people would like to see to health and social care services. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
Advice and Information -
COVID-19: What you need to know when visiting a care home -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
Report -
An E&V visit was carried out on 28th October 2022 by three E&V Authorise Representatives (AR). The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas and copies of questionnaires explaining the purpose of E&V visits.
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On 16th November 2022 Healthwatch Bromley visited Foxbridge House, a purpose-built care and nursing home in Orpington, Kent. Foxbridge House is provided and run by Care UK. In its prospectus, the home offers high standards of nursing, residential, respite and specialist dementia care for up to 84 residents.
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News -
Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face & recognise the contribution they make to families & communities throughout the UK.
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The E&V visit was carried out on Thursday 28th September 2023 and four E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail. -
Report -
The E&V visit was carried out on Wednesday 20th March; five E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail.
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Report -
The E&V visit was carried out on Tuesday 26th March; five E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail.