News and reports

Based on comments about the service from residents and our committee, Healthwatch Bromley decided to investigate how social prescribing was working in 2022 – 2023 in the London Borough of Bromley.  We developed two surveys – for patients and Primary Care professionals – and a set of interview questions for social prescribing link workers (SPLWs). 

An E&V visit was carried out on 12th June 2023. The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas, and copies of questionnaires explaining the purpose of E&V visits.

Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports.

On 23rd February 2023, Healthwatch Bromley visited Homefield, an inclusive purpose-built nursing home, situated in a quiet area of Bickley. The home offers a person-centred nursing care home for up to 42 older people and it is specialised in supporting people living with dementia. Homefield Care Home is provided and run by Mission Care.

A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023.

On 4th August 2022, Healthwatch Bromley visited Fallowfield, a nursing home located in a residential area of Chislehurst. The home is a three-acre Victorian mansion surrounded by extensive landscaped gardens, situated next to Fairlight residential home.

A patient experience report with 645 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October- December.

On 16th November 2022 Healthwatch Bromley visited Foxbridge House, a purpose-built care and nursing home in Orpington, Kent. Foxbridge House is provided and run by Care UK. In its prospectus, the home offers high standards of nursing, residential, respite and specialist dementia care for up to 84 residents.

Bromley Dementia Support Hub is a charitable service that is commissioned by London Borough of Bromley (LBB) and delivered by Bromley, Lewisham & Greenwich (BLG) Mind and Age UK.

Healthwatch Hounslow developed a survey with five other local Healthwatch organisations run by Your Voice in Health and Social Care (YVHSC). The survey covered 3 main elements 999, 111 and working with partners with questions very closely aligning to the issues outlined by LAS in the project brief provided to Healthwatch.

An E&V visit was carried out on 28th October 2022 by three E&V Authorise Representatives (AR). The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas and copies of questionnaires explaining the purpose of E&V visits. 

Updated 12th June 2023.

On 20th July 2022 we conducted an in-person visit at Hollybank, a children’s respite centre in Bromley.