Enter & View Report: Fallowfield

The two homes are managed by a single manager but have separate staffing allocations for each site. The home provides housing and care for up to 25 residents, and, at the time of our visit, there were 22 residents (15 female, 7 male), including 15 individuals living with dementia. The home receives approximately. 6-7 referrals a month via the local authority, St Christopher’s Hospice and personal recommendations or enquiries.

During our E&V visit, Fallowfield was welcoming, and the management and staff were helpful. We found that improvement is needed to give staff adequate time to provide personal care and inform residents about safety procedures such as evacuation plans. The home has measures to prevent the spread of COVID-19, but we found insufficient information about the virus and the mask policy for visitors displayed throughout the house. We also found a lack of dementia-friendly signage in some areas such as on doors.

Following the visit, our official ‘Enter & View Report’ was shared with the service provider, local commissioners and regulators. It outlines what has worked well, and makes recommendations on what could work better. On this occasion, we have not received a response from Fallowfield.