1. Report -

    We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  2. Report -

    We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  3. Report -

    We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  4. Report -

    We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  5. Report -

    We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  6. Report -

    We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement.
  7. Report -

    Our annual report includes how we have engaged and supported people over the year.
  8. Report -

    We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members.
  9. Report -

    The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe.
  10. Report -

    We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences.
  11. Report -

    We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health.
  12. Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
  13. News -

    COVID-19 has changed how patients access their GP. The pandemic has supercharged the use of remote consultations in primary care. These will never replace face-to-face appointments which should be available to patients where appropriate. However, remote consultations can be a convenient way for people to access medical advice and treatment.
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  42. Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
  43. News -

    King’s College Hospital is asking women, families and partners about what is important to them about maternity services across their sites
  44. News -

    It’s essential to keep ourselves warm during winter to protect our bodies from viruses and infections.
  45. Advice and Information -

    Not all COVID tests are the same so it’s important to get the right one.
  46. News -

    Have you given birth in the past 2 years in Bromley? If you were induced, we’d like your views! Kings and PRUH Maternity Voices Partnership are working alongside the King’s College Hospital maternity department to review and improve the induction of labour pathway.
  47. News -

    Have you recently used health services at Bromley Urgent Treatment Centres?
  48. News -

    King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place.
  49. News -

    Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people.
  50. Report -

    Due to the COVID-19 restriction, we conducted a virtual Enter & View visit to Jansondean Nursing Home via Zoom and arranged telephone calls with residents. We found there was a positive atmosphere throughout the home and the residents appeared to be completely at ease in the presence of staff. The general atmosphere appeared to be positive and friendly.