1. Report -

    We embarked on a joint project with fellow South East London Healthwatch's to assess patients’ experience of access to primary care from July 2021. We gathered the feedback of 149 residents and inspected 43 websites of local NHS GP practices in Bromley.
  2. Report -

    A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative.
  3. Report -

    A patient experience report with 632 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2021. We found that of the total number of patient experiences received 411 (65%) were positive, 44 (7%) were neutral and 177 (28%) were negative.
  4. Report -

    A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative.
  5. Report -

    A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative.
  6. News -

    Doctors of the World’s has produced an animation:
  7. News -

    The COVID-19 vaccine is free of charge on the NHS
  8. News -

    From 1st September 2021, NHS Digital will begin collecting patient data and medical records from GP Practices in England.
  9. News -

    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Healthwatch England report explores how people have been excluded and what needs to happen to get the care they need.
  10. News -

    The NHS in south east London is very busy due to rising coronavirus infection rates, but they are still helping you get urgent care when you need it.
  11. Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.