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We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
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Our annual report includes how we have engaged and supported people over the year. -
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We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
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The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
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We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
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How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
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We carried out a research project in the London Borough of Bromley considering adults 18+ years who live in the Borough and who have a diagnosis under the Autistic Spectrum Condition (ASC). The aim of this project was to: hear the experiences of people with this condition; gain a greater understanding that would help to improve local health and social care services; review the local strategies; and inform an Autism Care Pathway for Bromley.
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Our annual report includes how we have engaged and supported people over the year. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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We gathered extensive patient feedback for Bromley Maternity Voices (BMV) to:
• Obtain the views of women who have experienced maternity services in Bromley, and pregnant women and their families on their maternity journey
• Identifying barriers, enabling communities and encouraging participant involvement
• Diversifying reach by innovative new ways to engage with service users
• Monitoring the issues that are identified and reporting findings regularly. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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Need a blood test?
The community phlebotomy walk-in is changing. -
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Join this online event to hear about One Bromley Covid-19 recovery plans and how we are supporting residents in Bromley. -
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In partnership with the Greater London Authority and Faith Forum for London, this webinar will explore the role of faith leaders in supporting communities impacted by COVID-19, and also focus on strengthening resilience by highlighting experiences and examples of how faith based organisations have supported the communities they serve during Covid-19, and continue to do so. -
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Thrive LDN is continuing a partnership with Hackney-based print artist, The Fandangoe Kid, to run a series of interactive online workshops for 14-25 year olds to explore experiences, challenges and issues faced during the pandemic and build resilience. -
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The NHS have planned 60-minute webinars for anyone feeling anxious about coronavirus and how it is impacting you, your loved ones or your work. -
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A patient experience report with 300 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April-June 2020. We found that 233 (78%) local residents reviewed positively with star rating 4-5, 5 (2%) neutral and 62 (20%) negative. -
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Take a look at what the guidance around visiting your loved ones in care homes means in practice. -
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Healthcare Cards are available to help adults who are homeless to get access to London GP practices. -
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We conducted a virtual Enter & View visit (online and telephone) of Baycroft Grays Farm Road Care Home, a nursing and residential care home in Bromley. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. -
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To keep patients and staff safe it is best to speak to a clinician before attending your practice, it may be that you can be treated effectively without seeing a health professional, or directed to your local pharmacy for treatment, however if you need a physical assessment your GP will arrange for you to be safely seen for a consultation in the practice. -
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We conducted a virtual Enter & View visit (online and telephone) of Clairleigh Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. -
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Do you think it’s important that local people are involved in services? -
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Bromley Healthcare is providing the new Bromley 0 to 19 Public Health Service from 1 October 2020. The service will provide better, more coordinated, health guidance and support for children, young people and families in the Borough. -
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We’re looking to appoint two Bromley residents to sit on the Healthwatch South East London Patient Group. -
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Each year the flu kills on average 11,000 people and hospitalises thousands more. This year it’s more important than ever for people at risk to get their free flu vaccine. -
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Covid-19 has affected nearly every aspect of our daily lives. Never before have our health and care services faced such an overwhelming challenge, or had to respond and adapt so quickly. -
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Healthwatch Bromley wants your opinion if you have accessed Mental Health services since April 2019, or if you are a Mental Health service provider. -
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Think Self Care for Life: Invest in your future self
Bromley Well is inviting people to join them online for a week of activities, top tips and fun! -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
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A patient experience report with 576 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September 2020. We found that 466 (81% ) local residents reviewed positively with star rating 4-5, neutral 26 (5%) and 84 (14%) negative. -
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The HIV Commission started gathering evidence a year ago and has taken written submissions as well as holding public meetings, talking to local stakeholders and community members, to understand the different regional responses to the epidemic. -
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The NHS has planned extensively to deliver the largest vaccination programme in our history. The first vaccine (Pfizer/BioNTech) has been rigorously tested and confirmed as safe and highly effective by the expert Medicines and Healthcare products Regulatory Agency (MHRA), with the vaccine roll-out beginning on 8 December 2020. -
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Integrating Care – The next steps to building strong and effective integrated care systems across England -
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NHS is asking patients, NHS staff, partner organisations and interested members of the public to give views on proposals set out in the document: