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Report -
The E&V visit was carried out on Thursday 1st November 2023 and two E&V Authorised Representatives (ARs) were present. It was announced and planned in partnership with Springfield. In preparation, we shared with the manager a poster announcing the E&V, to share with tenants, staff and family members, and questionnaires explaining the purpose of the visit in more detail. -
Report -
A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023.