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In December 2013, we initiated a small scale research programme to engage with parents who attended Bromley’s Children and Family Centres (CFCs) and learn more about their experiences of using local health and social care services. 374 people responded to our surveys across the six CFCs. -
Report -
This report is about the health of people who live in the borough of Bromley. It gives some insight into the health issues that residents in Bromley have. -
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This report draws together responses to our Young People’s Survey, and gives an insight into the thoughts of young people in Bromley regarding health services. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Jansondean Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Fairmount Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home; -
Report -
Healthwatch from Bromley, Bexley, Greenwich and Lewisham carried out Enter & View visits to assess how supported patient's felt by the staff and how comfortable they felt in their surroundings. We observed Princess Royal University Hospital, Queen Elizabeth and Lewisham Hospitals’ Maternity Departments, and Darent Valley Hospital’s Maternity Department. -
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We conducted an Enter & View visit looking at the care and support provided at Foxbridge House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
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We conducted an Enter & View visit looking at the care and support provided at Sundridge Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
Report -
The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
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We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
Advice and Information -
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