Enter & View: St Cecilia’s

St Cecilia’s is a care home with nursing situated on Sundridge Avenue in Bromley. Owned by the Leonard Cheshire Group, it provides specialised care and support for adults with physical disabilities and mild learning disabilities, addressing their specific, individual needs.

St Cecilia’s website states “Whether it's assistance with mobility, personal care, or medication management, our team is committed to providing compassionate and individualised care to each resident.”

During our visit, 30 residents were living at the home. All are wheelchair users and the majority have a long-term condition (LTC).

We received feedback from four residents and three family members. We enquired about satisfaction levels, diet, activities and personal development, access to healthcare, socialisation, safety, and communication with the home. Residents and family members expressed satisfaction with the service provided by St. Cecilia’s.

We received feedback forms from seven staff members and one from management. During our observation, we noted that all staff were interacting with the residents in a kind and respectful manner.

Following the visit, our official ‘Enter & View Report’ was shared with the service provider, local commissioners and regulators. It outlines what has worked well, and makes recommendations on what could work better. A formal response, from the home's manager, can be found at the back of the report.