Enter & View: Bromley Park

Report - 2 September 2024

The E&V visit was carried out on Thursday 6th June 2024; six E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail. 

Bromley Park is a specialist nursing and dementia care home located in Beckenham and is run by Nellsar Care Homes. The home aims to meet individual needs through tailored care plans which are regularly reviewed. 

The home is spread across four floors and comprises a dining room, main foyer, quiet lounge, therapy room and a spacious garden. It is accessible by public transport, offers ample parking and a secure check-in system for visitors. 

We received far fewer responses to our questionnaires from family and friends and have not received any more since the visit. The home manager informed us that administration and staff contacted many relatives and emailed out the forms for feedback.

Following the visit, our official ‘Enter & View Report’ was shared with the service provider, local commissioners and regulators. It outlines what has worked well, and makes recommendations on what could work better. A formal response, from the home's manager, can be found at the back of the report.

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Bromley Park Report and Response
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