Enter & View Report: Antokol Care Home
On 12th July 2022, Healthwatch Bromley visited Antokol Care Home, a residential care home established in 1951 to care for elderly Polish refugees. Originally located in Beckenham, it was relocated to Chislehurst. Antokol provides housing and care for up to 36 residents, including 21 individuals with dementia and six with additional long-term conditions.
E&V visits can happen if people tell us there is a problem with a service but can also be made when services have a good reputation.
During the visits we observe service delivery and talk with service users, their families, and carers. We also engage with management and staff. The aim is to gain an impartial view of how the service is operated and being experienced.
Following the visits, our official ‘Enter & View Report’, shared with the service provider, local commissioners and regulators, outlines what has worked well, and makes recommendations on what could work better.
Downloads
File download
Antokol Report and Response
