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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
We conducted a virtual Enter & View visit (online and telephone) of Coloma Court, a nursing and residential care home in West Wickham, Bromley. We found that there were mixed reviews regarding the home amongst the staff, relatives and resident's feedback. -
Report -
We conducted an Enter & View visit of Sundridge Court Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. We found that the home has a good quality service for it's users, staff and relatives. -
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We conducted an Enter & View visit of Prince George Duke of Kent Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. We found that the majority of residents feel happy, comfortable and secure at the home. -
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We conducted a virtual Enter & View visit (online and telephone) of Oatleigh Care Ltd. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. -
Report -
We conducted a virtual Enter & View visit (online and telephone) of Oatlands Care Ltd. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. Based on our findings we highlighted good practice and made recommendations on how to improve the service. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Burrows House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Lauriston House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Glebe Court Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Florence Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
Advice and Information -
COVID-19: What you need to know when visiting a care home -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home.