1. Patient Experience Report 2018 Quarter 2

    Report -

    A patient experience report with 603 reviews collected, covering the period from July-September 2018. We found that 472 (79%) were positive and 66 (11%) were negative experiences of service provision.

  2. Patient Experience Report 2018 Quarter 1

    Report -

    A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision.

  3. Enter & View Report: Cross Hall GP Surgery

    Report -

    We conducted an Enter & View visit at Cross Hall GP Surgery. During our visit we spoke to 16 patients and 3 staff members. Overall, positive feedback was received from patients regarding Cross Hall Surgery.

  4. Patient Experience Report 2023/2024 Quarter 3

    Report -

    A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023.

  5. Primary Care Network Report Patient Experience, April – December 2023

    Report -

    The aim of this report is to use PEP data collected between April –December 2023 to understand about access and overall experience of Bromley GPs. Data used in this report is aligned with questions in the GP Patient Survey (GPPS) to enable comparison. Analysis is provided at a Primary Care Network level.

  6. Patient Experience Report 2023/2024 Quarter 4

    Report -

    A patient experience report with 613 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2024.