1. Enter & View Report: Elmwood

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Elmwood. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  2. Enter & View Report: Greenhill

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Greenhill. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  3. Annual Report: 2017-2018

    Report -

    Our annual report includes how we have engaged and supported people over the year.

  4. Enter & View Report: Park Avenue Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Park Avenue Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  5. The Tooth Hurts

    Report -

    We conducted research by sending out surveys to gain a baseline understanding of the access to and provision of dental services within Bromley. This report seeks to highlight to what extent residents are able to access dental services, their experiences when doing so and an idea about service provision by the dentists.

  6. Enter & View Report: Cross Hall GP Surgery

    Report -

    We conducted an Enter & View visit at Cross Hall GP Surgery. During our visit we spoke to 16 patients and 3 staff members. Overall, positive feedback was received from patients regarding Cross Hall Surgery.

  7. Enter & View Report: Baycroft Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Baycroft Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  8. Patient Experience Report 2018 Quarter 1

    Report -

    A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision.

  9. Enter & View Report: Bromley Park Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Bromley Park Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

  10. Patient Experience Report 2018 Quarter 2

    Report -

    A patient experience report with 603 reviews collected, covering the period from July-September 2018. We found that 472 (79%) were positive and 66 (11%) were negative experiences of service provision.

  11. Enter & View Report: Rowena House Care Home

    Report -

    We conducted an Enter & View visit looking at the care and support provided at Rowena House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.