How we help you

If you’ve recently visited your doctor, or local hospital, or used any health and care services in Bromley we want to hear from you.

Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone and we have the power to make NHS leaders and other care providers listen to what you have to say.

We’re completely independent and impartial and anything you say is confidential. Our service is free, simple to use and can make a real difference to people in Bromley and beyond.

 

Transcript

You can download a transcript of this video. If you need this information in a different format please get in touch with us. 

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Healthwatch Bromley is your local health and social care champion.
We make sure NHS leaders and decision-makers hear your voice and use your feedback to improve care. We can also help you to find reliable and trustworthy information and advice.

OUR VISION: A world where we can all get the health and care we need.

OUR MISSION: To make sure people’s experiences help make health and care better.

OUR VALUES:
Listening to people and making sure their voices are heard.
Including everyone in the conversation –especially those who do not always have their voices heard.
Analysing different people’s experiences to learn how to improve care.
Acting on feedback and driving change.
Partnering with care providers, government, and the voluntary sector –serving as the public’s independent advocate.

 

Find advice and information

Find out about more about how we can help you access the support you need to live well.

View our advice section

Share your story

Share your experience of health and social care services with us and help make care better.

Our survey

Find out more about our Committee.

Meet our Committee

Meet our staff and volunteers

Meet the team

Who delivers our service?

Healthwatch Bromley is delivered by Your Voice in Health & Social Care (YVHSC).

YVHSC is registered as a charitable company limited by guarantee and registered in England & Wales.

Registered address: 45 St Marys Road, Ealing W5 5RG

Registered charity number 1154672 | Registered company number 08397315

Find out more www.yvhsc.org.uk